Terms & Conditions

Candles4all will produce ONE free personalised candle artwork layout for every request. Your order is only confirmed we have approved the candle artwork layout. If you do not approve the layout then the order is cancelled and nothing is payable. Once the layout is approved, a deposit is requested for orders >R500. The minimum order for personailsed products is R250.

Once a candle layout has been approved, printing and decoration will commence. If you change the layout after initial approval, this is considered to be a new order. The candles produced as part of your original order will still be issued to you and invoiced accordingly. On the rare occasion when a customer has returned a product for re-print this is mainly because they have insisted on using lighter colours in their candle layout. We strongly advise using darker colours, due to the opaque nature of wax. Use lighter colours sparingly. Ribbons can be any colour, but keep in mind this is limited by the stock available from our ribbon suppliers. Any products returned for reprinting will be quoted for accordingly. 

Read more detailed Terms & Conditions here